Door Stuck Open Overnight — Emergency Secure in Portsmouth
The situation
"My 78-year-old mother called me at midnight — her garage door was stuck all the way open and wouldn't come down. She was afraid to leave it that way overnight."
Our diagnosis
1998 Genie opener with a shorted logic board — the door would open but not close, and the manual release wasn't disengaging cleanly. Door itself was in good condition.
What we did
Given the opener's age and the bad board, recommended replacement with a LiftMaster 8500W belt drive (Wi-Fi, battery backup — so next time the power's out, she can still operate it from her phone or from a keypad). Installed, programmed, set up myQ alerts for her daughter to monitor.
Time on site
On-site by 8:30 AM next morning (temporary secured the door physically that night at her request, at no charge), full install by 11 AM.
Final price
$695 complete.
"My elderly mother's door was stuck open overnight. Seaside was at her house by 8:30 AM and treated her with respect the whole time. Will use them forever."
Similar service or area?
This was a 24/7 emergency service job in Portsmouth. If you're dealing with something similar, we'd be happy to take a look.