Gatling Pointe, Smithfield
Preventive Tune-Up Saves an Opener — Gatling Pointe, Smithfield
The situation
"Door was still working, just a bit noisier. I figured it was time for a tune-up."
Our diagnosis
21-point inspection found worn rollers, a loose opener trolley, and — the catch — a plastic main drive gear with visible wear on the teeth. At current wear rate, 3–6 months from complete strip.
What we did
Replaced all 10 rollers with sealed-bearing nylon, torqued hardware, lubricated, and replaced the opener gear & sprocket preemptively. Total preventive cost vs. waiting for failure + emergency call: a $240 savings and no lockout.
Time on site
2 hours.
Final price
$299 complete for everything.
Customer said:
"Tune-up caught a worn gear in the opener before it stripped out — saved me from a mid-winter lockout. That's what maintenance is for."
"Tune-up caught a worn gear in the opener before it stripped out — saved me from a mid-winter lockout. That's what maintenance is for."
Similar service or area?
This was a maintenance & tune-up job in Smithfield. If you're dealing with something similar, we'd be happy to take a look.