Broken Garage Door Spring Repair — Same-Day in Hampton Roads
That loud bang from the garage followed by a door that's suddenly too heavy to lift? You almost certainly have a broken torsion spring. It's the single most common garage door failure — and it's one we can usually fix in under an hour, often the same day you call.
Signs you need broken spring repair
- Loud "bang" sound, then door won't open
- Visible 1–2 inch gap in the coiled spring above the door
- Door feels extremely heavy if you try to lift it manually
- Opener strains, hums, or only opens door 6–12 inches then reverses
- Door opens crooked (one spring in a pair failed)
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Our broken-spring repair process
1. Identify the spring system
Torsion (above door), extension (along tracks), or TorqueMaster (inside the tube). Each is different to service.
2. Match wire, length, and wind
We carry a full inventory so we don't leave to get parts — we measure wire gauge, inside diameter, and length, then match exactly.
3. Replace the pair
We strongly recommend replacing both springs at once. They've lived the same life. Single-spring replacement costs about 70% of a pair — you'd be back for the second spring within 6–12 months.
4. Upgrade to 20k-cycle springs
Most builder-grade springs are 10,000 cycles (~7 years). We install 20k-cycle springs by default, at little added cost.
5. Set winding and balance
Correct turns per manufacturer spec, then door should "float" at 3-4 feet with no hand force.
Why homeowners pick us for broken spring repair
- Manufacturer-spec parts on the truck. No second trip, no "we have to order that".
- Written quote before work begins. You'll know the exact price, itemized.
- 5-year workmanship warranty — not 90 days like most competitors.
- Honest trade-offs. If a repair doesn't make financial sense vs. replacement, we'll tell you.
- Clean work area. Drop cloths, shoe covers available, full cleanup before we leave.
The Seaside “Door Runs Right or It’s Free” Guarantee
If your door isn’t running safely and smoothly when we leave, we’ll come back at no charge until it does. 5-year workmanship warranty on every repair, full manufacturer warranty on parts. We’re only happy when you are.
Free: The 21-Point Garage Door Safety Checklist (PDF)
The same inspection our techs run on every job. 2 minutes, saves you a $480 spring repair. No spam — we text you the PDF link.
Broken Spring Repair FAQ
Is it safe to open the door with a broken spring?
No. A residential door with a broken spring weighs 150–250 lbs. The opener isn't rated to lift that weight unassisted — you can damage it — and the door can fall suddenly. Keep it closed and call us.
Why do you replace both springs if only one broke?
Springs fail from metal fatigue. If one has reached its cycle limit, its matched partner is typically within 6–12 months of the same fate. Replacing the pair is only about 30% more and spares you a second service call.
How long should a new spring last?
A standard 10,000-cycle spring lasts about 7 years for an average household (4 open/close cycles per day). The 20,000-cycle springs we install by default last roughly 14 years.
Can I replace a garage door spring myself?
We strongly advise against it. Torsion springs store several hundred foot-pounds of energy. Homeowners are seriously injured every year attempting this. The parts are inexpensive only in context — a trip to the ER isn't.
Do you warranty the new spring?
Yes — 7 years on the spring itself, 5 years on our installation workmanship.
Do you service Wayne Dalton TorqueMaster systems?
Yes, and most homeowners want to convert off TorqueMaster at this point. See our TorqueMaster conversion service.
Ready to get your door running smoothly?
Same-day service across Hampton Roads. Call now or book online — we'll be there today.